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How one distributor declared an end to the declared-value claims battle

Case study: JCR Distributors

From its Dallas, TX warehouse, JCR Distributors ships high-end residential kitchen and bath products from exclusive manufacturers to customers across the United States. Their customers are kitchen and bath showrooms, architectural hardware showrooms, locksmiths, wholesalers and cabinet shops. They carry a large inventory of goods with the goal to ship all in-stock orders the same day.

Challenge:

Shipping high-end, fragile porcelain and glass comes with risk. Losses were stacking up, and customer orders were being delayed while JCR waited for claims to be resolved. And what they thought was shipping insurance wasn’t helping them very much.


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