Image of packages moving on conveyor belt.

Flexible Parcel Insurance

Simply a better way to insure small package shipments.

Real insurance for your packages, reputation and bottom line.

OK, you usually declare value on your small package shipments. So why is it when you file a claim, you feel like you have to hire a team of investigators to prove the carrier was liable? If you’re weary of being “denied,” we can help. It’s called Flexible Parcel Insurance. Real package insurance protection for what you ship, including high-value, fragile, time-sensitive or perishable goods. We can design a shipping insurance policy for your UPS® shipments only, or a policy to cover all your small packages if you use multiple carriers. Either way, it’s not carrier liability or declared value. So you can be sure you’re insured.

Small package shipment policies built for what, where and how you ship.

  • Select coverage at the time of shipping with no upfront costs or deposits
  • Reimbursement up to the full invoice price of your goods
  • Insurance selection integrated with standard shipping systems, minimizing effort
  • Fast, hassle-free claims resolution
  • Cover domestic inbound, outbound, freight collect, third-party shipments and international outbound shipments
  • One simple bill includes both shipping and insurance charges on your UPS statement
  • Dedicated customer service, and supply chain insurance experts that can help you avoid claims before they occur

Is your
company at risk?

Begin

What are the alternatives to
Flexible Parcel Insurance?

  • Declared value/Carrier liability
    Expensive. Not real insurance. Not customizable. To win a claim, you must prove the carrier is liable.
  • 3rd-party provider
    An additional party. Requires separate billing and claims processes. At least it’s insurance.
  • Self-insurance
    The funds you set aside could be working harder in your business. Paying for just one lost or damaged shipment can be expensive, especially if you have package concentration risk. And did you really set that money aside?
  • Business insurance policy
    Did you ask your agent? Or, are you assuming it covers goods in transit — if it does, it likely comes with a high deductible. And one claim could skyrocket your rates.

Choose the small package insurance
option that’s right for you.

Basic insurance for your small package shipments

With Flexible Parcel Insurance, you select insurance at the time of shipping with no upfront costs. Insurance selection is integrated with standard shipping systems and charges are incorporated in your UPS statement.

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Expanded insurance for consequential losses

Broader coverage protects against consequential losses as a result of lost or damaged shipments. It also covers items excluded from a carrier’s standard tariff, including items with face value, like gift cards, tickets, lost interest, etc.

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Time-in-transit insurance for perishable goods

The perfect option for covering perishable or time-sensitive goods like specialty foods, seafood, flowers and pharmaceuticals. Protects you against loss or damage, including those resulting from delays in transit.

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Looking for shipping insurance to cover multiple carriers or modes, or just unsure of the type of coverage you need? Find the best option for your business.

I just assumed that declared value was insurance. But when it came to claims, we were lucky if we could recoup 30% of our losses. We were fighting a losing battle.

Read the case study

90% of shippers routinely use carrier liability/declared value. Virtually none of them understand how it works.

Read the research

When you ship live animals across the country, you put a lot of faith in your shipper.

Read the case study

Who says insurance and financial solutions have to be boring?

From cargo insurance to alternative financing, we’ve got customer stories and insights that won’t put you to sleep.

1. Multi-Carrier only offers Basic and Expanded not Time-in-Transit coverage. Multi-Carrier coverage currently only available for shippers utilizing V-Technologies StarShip software. Not available for FedEx SmartPost® Service.
2. Multi-Carrier charges appear on a separate UPS Capital bill.

Additional Product Disclosures and Terms and Conditions

Got a claim?

Contact us directly at 877.263.8772
(8am–8pm EST) or by email.